A c h u b l u e

Just wanted to share bit about my recent trials and joy… My job at work has gotten me into a lot planning… From developing and launching a new product line to changing my current staff into a 24/7 call centre. Well the product is still being developed, but my manager has been pushing to get this 24/7 done ASAP.

Well last week my manager set a deadline He want us to be ready and running 24/7 by September. I’m sure you can all image to change the work schedules of a team of 12 members (not big, but no small either) from normal 8-5 to rotating 24/7 shifts is not easy task in itself. Tack on some more conditions (i.e. schedule has to work for 12 people and room to grow, x number of people per shift, keeping with an 8 hour work day with one hour break, no crazy 10 or 12 hour shifts, no long term evening or graveyard shifts, no 6 or 7 day weeks, no regular OT allowed, save money, etc.) This task sounded almost impossible… Last week I found a scheduled that meet most of the items. My manager liked it… So the plan was to present it to my CEO on Monday… well trying to keep this short… my CEO did not like the schedule…

Well the next day (after cell group), I took some time in the morning and typed out the prayers we got… knowing that with all the papers on and around my desk, I’m surely going to lose the prayers sheets. So as I was typing the both prayers, I prayed it as well…

One of the big problems was OT pay… with the last schedule everyone would need to be paid over time which adds up to a lot of $$$$. So I started doing research on the BC Ministry of Labour website to see if there is a comprehensible solution which could be used in my situation. None was found even after talking to a specialist. There was either too much other planning and contract writing/adjusting or too much government red tape to go through. Well after a quick meeting with my manager, apparently my deadline to come up with a schedule was this Friday… (@$%$$###%)

But eventually a schedule did form in my head and was drafted into Excel… and my Manager did not like but that being said, he says “it was up to me to figure it out as it is my team.” So near the end of my day, I went with my drafted schedule to my CEO and presented the schedule. Not only did he LIKE it, but he even made BETTER by allowing more “flexibilities” to the schedule…

PTL!